Local Life Custom Apparel
Local Life Custom Apparel
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Return and Refund Policy

Return & Exchange Policy

Return Window

  • Returns accepted within 30 days of purchase date
  • Items must be in original condition with tags attached

Eligible Returns

  • Defective items (printing errors, damaged fabric, wrong size sent)
  • Wrong item shipped by our error

Non-Returnable Items

  • Items worn, washed, or damaged by customer
  • Custom/personalized designs
  • Items without original tags
  • Returns requested after 30-day window

Return Process

  1. Contact us at [email] with order number and reason for return
  2. We'll provide return authorization and instructions
  3. Ship items back in original packaging (customer pays return shipping unless our error)
  4. Refunds processed within 5-7 business days after we receive items

Refund Method

  • Refunds issued to original payment method
  • Shipping costs are non-refundable (unless our error)
  • Return shipping fees may be deducted from refund

Exchanges

  • Free size exchanges on first attempt
  • Customer pays shipping for additional exchanges
  • Subject to inventory availability

Damaged/Defective Items

  • We cover all return shipping costs
  • Full refund or replacement provided
  • Contact us immediately with photos

Questions? Email us at LocalLifeCustomApparel@gmail.com

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